How long does one cleaning refill last? Most customers get through one refill (a full bottle) every 2 months.
I want to subscribe to your refills duo, how often should I get deliveries? Most customers who choose to subscribe to our refills duo opt for delivery every 2 months. Due to our flexible subscription model you can easily change this frequency or skip a delivery if you need to by logging into your account.
What surfaces can I use your cleaning refills on? Our multipurpose refills are designed to remove grease and grime from wood, stone, tile and most sealed surfaces. Our bathroom cleaner refills remove limescale, soap scum and watermarks from tubs, tiles, ceramic, stainless steel and porcelain. Spray, let stand for a few seconds, wipe away with a clean dry cloth.
Are your natural cleaning products effective? We have thoroughly tested our products against mainstream alternatives to ensure they achieve the same effective clean, but with much safer ingredients. Despite being 100% non-toxic, our cleaning refills tackle mess just as efficiently as mainstream brands, leaving your surfaces sparkling and home free of nasties.
Are your duo cleaning refills antibacterial? We do not use harsh chemical-based antibacterial agents because research shows that these are detrimental to our health. Learn more in our anti-bac blog.
What do your cleaning refills smell like? Our cleaning refills are fragranced with natural and organic essential oils. The multipurpose is geranium and the bathroom is eucalyptus.
Why do you use essential oils to fragrance your products? We are firmly against synthetic fragrances which contain harmful chemicals. Instead, we fragrance our cleaning refills with spa-smelling organic essential oils which have been used in cleaning for centuries due to their natural antimicrobial and antibacterial properties.
Are your cleaning refills free from toxic chemicals? We only use plant-based, non-toxic ingredients to keep your family and the planet safe. All our cleaning refill ingredients rate highly on the Environmental Working Group (EWG) and European Chemical Agency (ECHA) for human and environmental safety.
What are Spruce cleaning refills made from? Here’s our ingredient list: Citric Acid (Food-grade preservative). Potassium Sorbate (Food-grade preservative). Sodium Benzoate (Food-grade preservative). Sodium Bicarbonate (Food-grade used as mild disinfectant). Sodium Coco Sulfate (Plant-derived surfactant from coconut). Organic Essential Oils (May contain allergens such as Citral, Citronellol, Geraniol, Linalol, Limonène).
What ingredients are NOT in Spruce products? Our products are free from bleach, ammonia, chlorine, artificial colours, synthetic fragrances, palm oil, parabens, pesticides, petroleum, phosphates, SLS and triclosan.
How do I mix your refills duo? Spruce is super easy to mix and use. No scientific experiments needed. Simply empty the refill contents into your corresponding refillable Eternity bottle, fill with tap water slowly and get cleaning within minutes. No need to shake. Use only one refill pack per bottle. We recommend using room temperature tap water for best results.
How do I properly dispose of the cleaning refill packaging? Our cleaning refills are packed in 100% plastic-free, home and industrial compostable paper. Dispose of it with your food waste (which we hope is not sent to the landfill). Cut it up in small bits and compost at home. The pack will turn into rich fertiliser for your plants. Alternatively, dispose of it in your regular waste bin. Do not recycle with paper or plastic. All outer packaging is plastic-free, recyclable, and printed with biodegradable inks.
Are Spruce eternity bottles eco-friendly and recyclable? We have carefully designed our bottles to last over 100’s of cleanings so you never have to dispose of your bottle. Our bottles will not break, leach or discolour. Our bottles are made of aluminium which is infinitely and most commonly recycled material worldwide. In fact, more than 75% of the aluminium in use today is recycled. Enjoy your refillable bottles guilt-free.